When Your Buyer Is an AI Agent
19 August 2026 at 16:00
In 2021, Maersk, the world’s largest container shipping company, deployed AI agents from a startup called Pactum to negotiate freight lane contracts with its carrier suppliers. The objective was for AI agents to handle negotiations autonomously rather than merely support human procurement staff. Operating entirely autonomously, the system manages the end-to-end agreement process, from reaching […]