As multifunctional contact centers grow more complex and vital as revenue and relationship centers, generative and agentic AI have become a foundational component.

The Agent Control Plane combines previously disparate capabilities in one environment to help users better observe and command their fleets of agents.

IT automation uses instructions to create clear, consistent and repeatable processes that replace an IT professional's manual work in data centers and cloud deployments.

With AI tools requiring massive volumes of vectors to perform properly, the public dataset is designed to help organizations test their systems in real-world conditions.

A knowledge layer and headless analytics capabilities show that the vendor is changing to meet the needs of its users as AI reduces the need for traditional BI.

IT automation uses instructions to create clear, consistent and repeatable processes that replace an IT professional's manual work in data centers and cloud deployments.

While the tech giant has always focused intently on protecting proprietary data, its database security capabilities are taking on new importance as agents increase vulnerabilities.

With agentic AI costing more than many organizations expected, the data observability specialist's latest alerts users when the expense of an agent suddenly changes.

With spending on AI spiraling out of control for many organizations, the vendor's latest new feature automates model selection to balance cost and performance.

Experts note that the benefits of going public ultimately outweigh those of staying private, even with the vendor seemingly able to raise unlimited financing.

Flush with funding, the data management and AI vendor continues to make purchases that add capabilities aimed at aiding users building and deploying agents.

Unifying frequently disparate capabilities such as vector embedding, data retrieval and agent workflows helps distinguish the vendor amid a crowded field of data and AI providers.

Integrating GenAI with VoIP can deliver cost savings and efficiency through automated call routing, real-time translation, advanced analytics and intelligent chatbots.

June's AI Executive Order promotes voluntary engagement between AI developers and the federal government, emphasizing vendor management and advanced cybersecurity standards.

Executives need AI knowledge to lead transformations effectively. These leading programs vary in depth and cost, and focus on strategy, governance and practical implementation.

AI tools can enhance sustainability with optimized energy use, improved predictive maintenance and streamlined supply chains while managing their own environmental impact.

The vendor's Web Search Agents autonomously learn domain-specific use cases to help enterprises collect contextually relevant information for AI and analytics.

When connected with relevant context, agents can increase organizational efficiency and reduce spending. When left to guess, they can cause significant harm.

The tech giant's latest offering is a scaled-down version of its Exadata platform and helps differentiate its lineup of databases from those of competing providers.

Native access to data lakes and a new data retrieval engine highlight the latest release as the vendor competes for market share amid a crowded field.